FAQ

How do I choose the right size? - See my dedicated sizing instructions here.

Leather Colours - I offer the below colours plus a chocolate brown and white: 

Collar and ruff leather dog collar colours

 

Hardware - Brass is our gold option. Where possible, we will use stainless steel, however to keep your costs down, we use nickel plated brass.

How long will my order take to make? - I have introduced a standard 4 week turnaround. Due to demand, this is now an expectation I need to set for my clients and myself. This is a turnaround for building - mock ups and posting is not included in the 4 weeks unless otherwise discussed.

This turnaround represents the time between your order payment being received and the gear being finished. I will advise longer turnarounds where necessary, for instance in the case your order contains custom items or features.

Common Terms - The BASE is the actual collar piece with the buckle and dee ring attached. The PANEL is the piece that sits on top of the base and can be plain or decorated. A DEE-RING is a d-shaped ring designed to hold down the tail of the collar or be used as a second clip point. An O-RING is a circular ring, commonly used on ID collars and as a running clip point on leads.

Can the collars in stock be adjusted? - Most collars can be lengthened or shortened slightly by adding extra holes - just ask. We can also change out stones and gems for different colours.

I have a design in mind - can you make it? Or, can I make a change to an existing design? - This is what I do best! Contact Us with your ideas and I will provide a quote on your personalized collar.

I want a collar now! - The In Stock page has all the collars that are ready to be posted immediately, Check out the Custom Collars page for more options!

Extra dee-rings - Having the extra, top-mounted dee-ring allows you to clip your leash to that point. The collar will remain the right way around, with the buckle at your dog's chin. The ultimate benefit is that your collar design will be shown off in all it's glory.

How do I care for my collar? - You will receive detailed care instructions with your order in the box. Here are the main points:

The leather is pre-treated, however it will get dirty from time to time – they’re dog collars. A wipe down with a damp rag will get most dirt off; or if it is dry, use a little leather conditioner gently rubbed in with a cotton rag.

Lighter coloured leathers will darken with age but how quickly is largely due to usage. Not allowing your dog to swim or play in mud in these collars is recommended but the occasional dip with a good wipe afterwards should be fine. Exposure to chlorinated and salt water is not advised.

Hardware can dull depending on the collar usage. My dogs have worn their ger hard - in all types of water, through all manner of bushes/shrubs/trees and rolled all over it. I find a little metal polish brings back the shine and removes faint scratches.

I do recommend not using leather gear in water as it will dry out the leather plus any damage done whilst it is wet will be greater than if it were dry.

  

Shipping Information

Within Australia
- Flat rate of $15
- Includes tracking, packing & insurance

International
- Flat rate of $40
- Includes tracking, packing & insurance